Returns & Exchanges
At Webtoon Shop, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange eligible products within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing